Mark Vander Wal

Review of Sandals Montego Bay

Our trip was a mixed bag of experiences.

Our trip was a mixed bag of experiences.
The grounds are quite appealing with lots to see and do.
The staff except for one was overly friendly and helpfull.
The room was a different story.
The room itself was clean and nice but had a bad dresser drawer and a leaky tub stopper they couldn't seam to fix.
Our biggest issue was our poor location. I had stressed to the Sandles agent on the type of room we wanted .
When we reached our room it wasn't even close. No ocean view and behind a very noisy restaurant. No offer to switch rooms till the last day and no offer to lower the price or credit for future stays.
Please be very careful on your room selection. Their are many types with confusing descriptions. Not to mention that their loyalty agent may not have seen all the properties and don't know themselves.
The best thing to do is to keep asking if this is the correct one of what your looking for.
Still a nice place but beware. This was our second location disappointment.