Went in this Thomson to get my Thomson money card ...

Went in this Thomson to get my Thomson money card renewed, there was 3 member of staff that I could see not doing much, I was asked to take a seat and someone would be with me shortly, 30 minutes later still no one attended to me, I then stood up and walked to the exit as I had to be somewhere and the lady at the desk shouted goodbye!!!! I was so disappointed as I have been using Thomson to book my holidays for 6 years!! I will no longer be using this Thomson at Stratford Westfield and will be going to my normal one at South Woodford! Poor service!!!!