Bought front and rear shock absorbers for my 1959 ...

Bought front and rear shock absorbers for my 1959 Cadillac. None of them fitted without modification (i.e. cutting metal), and one of the parts kits was missing the nuts. Contacted their Service Team and they referred me to an automated questionnaire which told me I was entitled to nothing. I have been a customer for years - this is the first time I have had an issue.

I am located in Australia, so shipping goods back is not a viable option. Impersonal customer service with a handball approach doesn't work and never will. Reading some of the reviews, it seems I am not the only one.

I will vote with my wallet and not buy from RockAuto again.