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Tana Parker

4 years ago

I was so excited to go to a local clinic. They onl...

I was so excited to go to a local clinic. They only charge $49 for an office visit. Unfortunately, it was the worst place we could have gone. I went in with my dog to receive treatment for an ear infection, nail trim, and a urine sample. I told the technician that the previous owner informed us that the dog was up to date on shots besides rabies. I gave permission for ONLY the rabies shot. After they ran my card, I saw they gave my dog 3 shots! So they charged me for 2 shots that I declined! They wouldn't refund our money, give us instore credit, or even allow me to pay the cost price, given you can't return shots. They claimed the dog needed these extra "core shots." Do not take your pets there. They just want to take advantage and charge you for services you DECLINED. I don't get how the word NO is so difficult to understand .The staff was so unprofessional about it.

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