LaMar Ayers

Review of Servicelink

I would never recommend this company to anyone. Th...

I would never recommend this company to anyone. This company and it's broken promises literally has me currently HOMELESS and living in a hotel!

Service Link sent an appraiser out to my new home August 18th. To date the mortgage company still does not have the appraisal and they (Service Link) has come up with several variations of lies via e-mails which I have primarily through there Organizational Team Lead, Betsy Krausa. The first story was the appraiser had a family emergency, next they were unable to reach the appraiser for over two weeks, then the appraiser has COVID. I was supposed to close on my new home on August 31st. My file is complete and ready to go all that is missing is the appraisal. Furthermore, Service Link has refused to send out another appraiser after they have been paid since August 6th. The management at this company to include Gregg Lovelace have done nothing but send an e-mail on how they plan to council the appraiser. NOTHING HAS BEEN DONE TO RESOLVE THIS and the seller is now threatening to take this home back off of contract.

As a publicist, I will be reaching out to every local news agency in DC, MD, VA, and PA and contacting all the other people who have left bad reviews to make sure everyone knows how horrible Service Link is. In addition, I will be reporting there bad business practices to the BBB. At this point I'm basically HOMELESS due to this company and it's poor management and service so I have time. ~LaMar Ayers