Justin Capsuto

Review of Oak & Rye

I have to say that this was by far my worst dining...

I have to say that this was by far my worst dining experience since moving to the Bay area in 2015. My girlfriend and I regrettably decided to give this place a try after a wonderful classical concert. We ordered cocktails, which were about as enjoyable as a bottle of Robitussin. While waiting for our server to return, we couldn't help but notice that the folks sitting next to us had been waiting for their pizza for a very long time. This was already a red flag.

We order our appetizers and main courses. I try to order the gnocchi, which they ran out of. No big deal. I decide to order a skirt steak instead. Our appetizers arrive in about 15-20 minutes, and are actually quite tasty. My girlfriend's main dish arrives, but mine is nowhere to be seen. After 35 minutes of waiting, the server comes back. "Oh! Are you still waiting on your steak?" 10 minutes later, another server comes by to inform me that they ran out of skirt steak - something they could have told us 45 minutes earlier to avoid wasting our time.

The new server then offers us a free pizza, which I didn't want - especially since the table next to us waited around 35 minutes just to get theirs. They offered a gift card, which I thought was a pretty ridiculous gesture as this point considering that the service was so awful. What they *should* have done is comped a significant portion of the meal.

Needless to say, we will never return to Oak & Rye. I'm not usually the kind of person to leave a negative review, but this experience was truly awful.