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Kayla Chapman

4 years ago

WHAT A JOKE! We stayed at the Majestic in PCB and ...

WHAT A JOKE! We stayed at the Majestic in PCB and were reserved chairs for our week long stay. About 3 days in we came down to the beach and our chairs were taken. The people in our chairs were told to sit there by the rental staff because they did not want to put all of the cushions out. I waited to speak with someone for about 20 minutes before calling Eds Beach Service. The man who answered the phone said he would not come down to take care of the issue but would call someone else..... GREAT SERVICE (shaking my head). After waiting another 10 mins and watching other getting tired of waiting and leaving as well, we took I'm sure what was someone else's reserved chairs. Instead of creating mass confusuon, they could at least put signs out telling people to grab any available chairs. Definitely do not recommend for beach chair services or customer service!

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