fereshteh sheidaei

Review of Mackenzie Health

I have 4-5 bad experience for reffering to emergen...

I have 4-5 bad experience for reffering to emergency ward of major Mackenzie hospital in hard time, tthe emergency ward is small, all the people with different disease baby to old man sit side by side , they transfer disease easily, doctors and nurses are very slow, not professional and just busy with computer typing, in the night just one doctor stay there , he doesn t introduce himself he is not friendly and just in less than one minute ask few questions, he doesn t touch the patient for professional examination or even doesnt use stetescope for patient with discomfort in chest, send patient to blood lab to kill the time for 5 hours and nurse do blood work after 2 hours and result after 3 hours and see the doctor for tratment after 2 hours and usually mistake treatment and just send patient for internist appointment for next 10 days, easy peasy !!!! When we complain supervisor come and say it is our rule waiting mn 5 hours, just ministry ordered us just having one doctor and 2 nurse is more than enogh for night shift, I made consent to leave there after 2 hours and supervisor didn t make any apology , I hope this hospital will be change to great real general hospital and and get rid of this unuseful clinic that make stress to patients, most people in richmond hill have No other place for emergency and even ambulance doesnt go any where else because they say it is closest hospital. We are not allowed to go any where else even other hospitals they don t make reception for people who live in Richmondhill, tell us what we can do to get rid of this hospital in this area in Richmondhill, I am really unsatisfied of its management , they don t follow international alphabet of emergency and very rude, 3 years before we reffred to emergency for apandicitis of my son , he had all signs of apandicitis but they wasted the time for 10 hours and apandis burst and made abcess in his abdomen , just God saved him