Caroline Schultz

Review of Surly Brewing Co.

I visited Surly Brewing Co tonight and it was the ...

I visited Surly Brewing Co tonight and it was the absolute worst experience I've ever had. Not only did my boyfriend and I spend $90 on food and 2 beers each in the span of 3 hours, but after we paid out with our server we went up to the bar in hopes to get a drink and go sit outside by the fire they had going. Unfortunately, when we got to the bar the bartender told us we were "cut off" which was completely ridiculous because we each only had two and a half drinks while sitting down at our table for dinner. It was EXTREMELY embarrassing and ruined our entire experience at Surly. We had no reason to be cut off and the bartender did not even check our ID's OR inform us WHY we were cut off or who told the bartender that we were cut off. It was absolutely ridiculous and we feel as if maybe the bartender got us confused with another couple, but either way it was humiliating and I will never return to this establishment. I work at a 5 star restaurant in the metro area and people often ask me where to go in the Minneapolis area and I used to always recommend Surly Brewing Co. but after tonight I will never recommend your establishment to anyone. I will tell them it is a horrible place to visit and if they want more than two beers it is definitely not the place to go because they might get cut off for no reason at all. I hope that no one ever has to have the same experience that we had. Working at a restaurant myself, it is mind boggling that they treat their customers in this way. This is not how you run a business especially a local business. If you are looking into a brewery I would recommend the excelsior brewery or anywhere else before this place.