Eagle Eye

Review of InterContinental Wellington

My wife and I stayed for two nights, 9 & 14 March ...

My wife and I stayed for two nights, 9 & 14 March 2018. We are Platinum Ambassador members so stay in Intercontinental throughout the world.
This on is situated in a good location, within the city, good views of sea from higher floors, and a easy walk to Te Papa.
On arrival on first night, no one was available to park the car so had to drive down car park myself as there were other cars waiting behind us. I parked where I could which ended up being wrong area. One of the staff eventually parked car in correct place. There was no dedicated valet service. It was the Concierge that was having to do too many things which was cause of problem. I suggest management review this.
Check-in first night was fast and efficient. Our room upgrade was nice and we were given a bowl of fruit.
Our second night on the 14th, check-in wasn't as good and we weren't acknowledged as Platinum Ambassador members, weren't given a room upgrade, nor were we given a bowl of fruit. The room wasn't as nice and we had view of office building.
Breakfast buffet very nice and had what we required. Restaurant staff very good.