My husband paid for two nights. The female working...

My husband paid for two nights. The female working night audit decided she was going to curse me out after becoming argumentative behind a customer getting involved in our conversation. Being a person of color I was highly offended when this philipino women suggested she was going to call the police because she didn't feel comfortable around me. I was checking in after a two-day long trip on the road and a car accident. It was 1115 in the evening. When I asked the philipino woman if she though I was a threat and not to worry I'm just trying to check in. The female with really short hair bad attitude behind the desk. Screamed at me to not talk to HER guest. Not only did this outlandish behavior from the night audit employee have a male employee lie about her being the manager but she also called the police to have me kicked out and my husband's money was not refunded to his account...this is the THEFT LOOPHOLE. They steal your money after the payment has already went through online. And then tell you they don't discuss with the person making the complaint the results of the complaint.so as far as you know nothing was done. And your out of a room for two days and almost $200.00. and by the way if you don't have a credit card or bank card to pay $35.00 deposit. Then you have to come out of pocket $300-$400 cash money. Make sure you get proof of doing this transaction. The dishonesty here is astonishing. The only rooms that are okay is the jacuzzi room. We had this room for our honeymoon.
Never again.