Good afternoon,

Good afternoon,
I just wanted to take a minute and reach out to let you know you have an amazing employee in Latoya Battle. I have been through a huge transition needing to set up everything from diapers to feeding tubes. Latoya has been kind, communicative and professional in every bit of this process. So many things have gone wrong especially getting RX for needs yet everyday she followed up and never gave up. She made sure I was sent formula during the process since we are almost out and she follows up on everything. You are truly lucky to have her working for you. She is incredible!