I would like to start this off by saying my One st...

I would like to start this off by saying my One star rating does not reflect the rating I would like to give, as this "company" deserves ZERO stars. I purchased tires online and then received double my order at my house, along with 4 additional charges to my credit card. I called customer service 8 times to have a refund to my card and to have the second set of tires picked up from my residence. I was told 4 separate times that a shipping label would be sent to me via email. I received a blank email the first time around and then it took over a month to finally receive the proper shipping label. To make matters worse, the label they issued did not have the capability to schedule an at home pick up. Keep in mind, I still hadn't received my refund for the incorrect order that was charged and sent to me. It has now been almost TWO months and nothing has been corrected and customer service has told me that a credit can not be put back on my credit card and they will have to send me a gift card or check in the mail, which I still have not received and everyone I have spoken to has told me that only the Finance department can resolve this, but they won't let me talk to anyone in that department. The lack of care in the customer service team had be dumbfounded. The company as a whole is inept and I would never recommend anyone shop here. Worst company on Earth.