Abysmal. Ordered a chair and 2 desks over 2 months...

Abysmal. Ordered a chair and 2 desks over 2 months ago, from the "next day delivery" section of the website. Website said that, as an online business, they were fully operational despite COVID 19. Other than an initial email to say the chair was out of stock, I've had no communication from them. One of the desks eventually arrived, out of the blue, 3 weeks later. Still not had a refund for the chair or other desk, or even an acknowledgement to my emails (other than auto-generated ones). Am now going through the courts.