I haven t liked a single thing about this resort. ...

I haven t liked a single thing about this resort. Over priced. Room wasn t clean. There were insects on the table in the room. We were asked to use personal towels for beach visit. No hand towels in the room. There was no person at pool side for safety. Staff was very rude. Before check out, I called reception for luggage pick-up. A lady asked me to leave the big bags outside room and come to reception for check out. I came to reception for check out as per their instructions. When I came for check out, I checked for luggage pick up and lady asked if I called for pick-up. When I said yes, she denied upfront. Then, I requested her for pick up. She said, it will take time. I waited for 10 minutes and checked again, a gentleman at reception said, they have only one person at concierge and he is busy. If you are in hurry get your luggage yourself in very rude manner. My driver was waiting for us from 10 minutes. When I raised concern about the way he was talking to me and asked him to invite the manager, he denied there s no manager in the resort. When I asked again, he denied and said, they are the only managers and I need to interact with them only. They were very rude and even said, they will call police if I keep in asking for manager. Somehow after another 10 minutes I got my luggage and I boarded the cab along with my luggage and left the resort. I ll bot recommend this resort to anyone. Staff here is very bad and rude. They don t know, how to talk to their guests. Overpriced property.