Cindy Tran

Review of ProTemps Ltd./PROTEGE Staffing

I was recommended this job agency by an ex-co work...

I was recommended this job agency by an ex-co worker because she managed to find a job through there and kept raving about Pro Temps.

This will be my first and last job agency I go to. Maybe it's just the person who was helping me, but it doesn't matter because all it takes is 1 person to leave an impression. I was interacting with Jocelyn throughout my short lived relationship with ProTemps. They are not really responsive as I had to send an inquiry twice before I heard anything back. Not to mention they're very last minute.

When I did receive a response, everything was good - I went in for an interview, I was explained about the process and different opportunities they had in store based on my experience. I thought they've redeemed themselves after they left such a horrible first impression when I didn't hear anything back from my first inquiry. (Don't know why I decided to give them another chance and send another inquiry...)

Now here's where everything went downhill - I received a call on a morning to go to an interview at 2 pm. I said no because I still have to go to my current work (I've already informed them of my current work hours). She asked if I can call in sick or go in later??? Anyway, after explaining that I can't just call in sick or notify my current managers that I'll be late 1.5 hours before my shift starts, the interview was moved to the next day at 10 am.

The follow-up after the interview was nice, and I received the answer really quick too. I received a call for another potential interview last Wednesday morning for either Thursday or Friday. I was told she will get back to me soon to confirm. Thursday afternoon comes around and I haven't heard anything so I decided to send her an email since I am at work. It is now Monday night & still haven't heard anything back.

I don't get how this "job agency" works if they are going to give up on helping someone find a placement after 1 interview. If they can't find a placement for me, that's fine I understand but AT LEAST INFORM ME OF WHAT IS GOING ON AND NOT LEAVE SOMEONE HANGING? I assumed that job agencies would understand the importance and professionalism in following up with clients since the clients are relying on the agency to help them not with their food, clothes, furniture, etc but for a JOB!

I've never written such a disappointing review. I had such high hopes and expectations because my friend only had good things to say and Jocelyn was very nice. I think I'll just stick to finding a job on my own from now on because this was one of the biggest waste of my time.