We came home after a one night get away to NO HEAT...

We came home after a one night get away to NO HEAT on a SUNDAY...... My husband is a trucker and myself and our 4 kids dropped him off at his truck on the way home. I was not very happy when I walked in the door and had to deal with this. HOWEVER, Thomas made the whole process go without flaw. He came within a very reasonable amount of time, he had the parts to fix the furnace and when I had questions he went above and beyond to answer them! Kuddos to him and the management.... finally a place that still has good customer service! Thank you so much! We will DEF be using you again!