J

Joe Sofia Sr.
Review of MobiSquad

3 years ago

These guys totally screwed me. They (as a Coachell...

These guys totally screwed me. They (as a Coachella Music Festival ticketing processor) billed me in error. Not recognizing the charge emanating from a "GingerBread Shed", I flagged the charge as fraudulent. with my credit card company as any prudent man would do. (Recall the Coachella customer file being hacked in 2017 so stranger things have happened!) Now as it turns out, the GBS personnel admitted that their "engineering" department made an error and I was told the charge will be reversed. But who is going to compensate me for my time in having to re-route all of my recurring monthly charges (including Coachella) to a new card number? GingerBread Shed's "mickey mouse" error is costing me both my time and effort. Not happy!

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