J

Jonathan Lindsay
Review of Vista Products

4 years ago

Ordered through Lowes a top down bottom up cellula...

Ordered through Lowes a top down bottom up cellular shade. It arrived at my house with no installation instructions. I was able to get it installed however it is not long enough to Reach to the bottom of the window so there is a gap at the bottom. Also ordered vertical cellular shades for sliding glass door. This package showed up with instructions for installation HOWEVER.. a key component that apparently normally shows up already connected was not connected and the instructions had no mention of how to connect this component. So after messing around and having to uninstall the blind and ruin the "plastic snap lock" mechanism I was able to figure it out and come up with a solution and get it working right. During the installation I went to their suggested Youtube site for some "tips" and there were almost no videos or info and was not helpful. The products are okay but the info and installation help was either non-existent or incomplete. Frustrating experience

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