The employees are very nice, but the payment syste...

The employees are very nice, but the payment system is ridiculous and very error prone, resulting in unfair fees. My biggest problem with this company is that there is no way to provide any sort of feedback. Even when I called the office, they didn't know where feedback could go. I think this business could be better, and to me, this means they aren't interested in hearing from their customers about what would help them do that.