Patricia Duffy

Review of GAINSCO

I made my payment on April 3,2020 2 days before it...

I made my payment on April 3,2020 2 days before it was due.i got a letter from gainsco telling me my insurance policy was being cancelled due to non payment,I called them regarding this matter right then and there.the lady I talked to told me my payment was not paid.i explained to the lady that it went through one of their payment companies that takes the payment called mgb I think the lady again told me it was not paid and said they had no affiliation with this company and when I told her it was on my bank statement she replied that they don't normally receive their payments for about 10 days after they received the payment. I called back on the 16th and the gentlemen I spoke to then said they had received my payment.then this month I get a bill with a $10:00 late fee for the month of april. I called them again and I was told there is no data on my april payment so they couldn't tell mecanything.they took iut my may payment and a late payment for the month of april.i was hung up on 3 times and called the corporate number to be placed on hold for another 20 minutes.i am going to call the BBC and the car insurance commission about this since I can't talk to anyone at the insurance agency.i myself would not reccomend this company to anyone.