Harrah's has gone downhill. Kasey the VIP services...

Harrah's has gone downhill. Kasey the VIP services supervisor needs to be retrained. She is Not very accommodating to higher limit players. Lines are very long at check in and the buffets if you are not a Diamond player. The beach is filthy and so is the carpet leading to the beach. The arcade has not been cleaned in a long time. Windows are very water spotted ruining the view. The neon is out on several of the letters spelling Harrah's