I used to do business with this company, but they ...

I used to do business with this company, but they changed my mind for my last print job. They really inflated their shipping charge so I got on a chat to inquire what might be done. That chat had me online for an hour! Then, they offered me $7 off. Seriously? I was like, fine, I ll take whatever. Then I went to check out.....the price readjusted right back. By this time I was getting a bit cranky. So I tried opening another chat. I waited for someone. And waited. 15 more minutes online until I could talk to someone and explain what had happened. They assured me they were concerned and would look into it.......after another 20 minutes they came back online and told me that everything would be taken care of if I called an 800 number they would give me. Are you kidding me!?!? More time!?!? For $7!?!? I know, it s partially my fault because I should have known to go with another company earlier.....my time is worth WAY MORE than that.