Delia Tafoya Review of Eiffel Tower Restaurant
It is beyond disgraceful how I was treated at this...
It is beyond disgraceful how I was treated at this establishment. I called a day in advance to place a reservation, leaving my name and debit card number.
^^^^^yes I am aware my name can be difficult and hardly anyone ever gets it right. I did, however, spell it out 3 or 4 times, have no accent, and English is my only language. I find this important to elaborate due to what happened next. I get to the front desk to check in with my small, family of 3; 30 minutes prior to my reservation. An older, white couple before us in line check in no problem. The husband gives his name and they are in the elevator to go up to the restaurant in less than 30 seconds. We step up and they look at me, "may I help you?" I reply "yes, here to check in for my reservation." They check my name, my reservation time, and my debit card number! They basically wanted to refuse us entry because my name was misspelled wrong in the system. Given, these mistakes happen, I told them if it sounds similar, it's me! I was the only reservation at that time. I did see the spelling and it was along the lines of Delia Safoiya. I can guarantee you I am the only DELIA with reservations atleast within the past 2 years! We eventually were allowed in and let up. 15 minutes passed and with another 20 until our table was available, we accept a seat in the lounge for a drink. But before able to do that, you must check in a second time once you are actually up to the restaurant. Yet again, more trouble checking in than what it was worth. Finally able to sit and grab a drink, by this time I am so upset I feel my eyes watering. I am not a sensitive soul but I have never felt so misplaced in my life. Mind you, I'm native American and my (Hispanic) wife and I have a son together who is African American. Trust me, I'm used to the stares and judgement but this by far took the cake. The way the staff looked at us, spoke to us, judged us....they were literally screaming "you can't afford this!" So much economic judgement due to the physical appearance of my family. If you look through my other reviews I'm sure you will see pictures and understand what I'm talking about, unfortunately. We were finally seated, enjoyed our dinner, fortunately our waiter was amazingly professional and our compliments to the chef. After spending $200 for mediocre views and being treated like low-lives...I will not be coming back! Yes, the food was great but I wouldn't call it outstanding compared to other Vegas fine dining. Don't waste your time or support these bigots.
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