I am so disappointed in my neighborhood store. I ...

I am so disappointed in my neighborhood store. I have been coming here for 11 years and now I've decided to make Safeway my store to shop at. Today I eagerly went to Raley's for their 59 cent a pound turkey that came out in the adds yesterday. The butcher told me they had sold out already and I could get a rain-check at the register. When the sales-clerk was writing out the rain-check, the manager?, told her no rain-checks and no substitutions!! I had driven 25 miles round-trip to purchase a turkey for my families Christmas dinner! The add had only came out yesterday and there was nothing said in the add about quantities limited! I'm so upset and aggravated and have decided to make a trip to Safeway for a turkey for our dinner instead! Safeway has always stood by their adds and offered a rain-check with a smile! I feel the manager was really flippant with a, "Sorry about that!" as she walked away! I have to drive a extra mile in my round trip to a grocery store but I feel so upset about this that I will gladly drive the extra mile from now on! This store is nicer in appearance since they remodeled but there is no consideration in how they treat a long time customer! I feel they've ruined Christmas for me!

Teresa Toleman