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Not even worth 1 star! Worst weekend we've spent. ...

Not even worth 1 star! Worst weekend we've spent. Already the first evening after arrival, it turned out that the object that I booked and immediately paid for by booking, and it was the Sikorskiego 1 building with a parking space in the underground garage, has nothing to do with reality. We received the keys and were directed to a dingy building in the very center of Wroclaw, with a parking space outside more than 300m away from the building. I attach pictures to the review. The apartment turned out to be located in the very center, at Psie Budy Street, where it is noisy, the apartment is hot, and we are traveling with a small 2-month-old child. This is a mockery of how 24W apartments approach customers. Man reserves the object based on photos, after which he receives a completely different apartment, in addition without an elevator on the first floor in old buildings. After my intervention on arrival, we kindly received the opportunity to change the apartment to one that was similar to the one I booked, but only the next day. Of course, we also did not receive this object, which I booked before coming to Wroclaw. The conditions were better for a stay with a 2-month-old child, which does not change the fact that we spent half the weekend exploring the city and using its charms unpacking the luggage in one location, then packing the car the next day and re-unpacking after getting to the final apartment. In general, the condition of the next apartment was good, the only thing you can attach to what can be seen in the additional photos I attached, damaged door handles in the bathroom, bedroom, broken handle for the fridge. I do not know how a self-respecting company can allow renting an apartment, even with such prosaic faults. In the form of compensation, we were offered a free parking lot in the underground garage, but we did not receive a remote control for the barrier and garage gate, which boils down to the good will of the security guard if he wants to let us into the area, but not slow down. And so on the first day we were able to easily enter the parking lot, although today on the day when we were to leave the security guard initially did not want to open the barrier claiming that it does not open to tourists that we should receive a pilot from the rental company, which of course I agree. After returning to the building from the center, unfortunately we could not get to the underground parking lot, which meant that we had to pack the car on the street in the rain. It is inconceivable that booking clients would be treated in this way. I would not recommend anyone using 24W apartments, we will definitely never use the services of this company, by the way we will inform our friends, contractors, etc. to avoid 24W apartments.

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