J

Jasmine Easton

4 years ago

If I could give negative stars I would. Husband to...

If I could give negative stars I would. Husband took and passed the state exam to be licensed in Indiana as a home inspector. At the testing center he was told congratulations your passed, they will mail out your license. This obviously didn't happen, as I called two weeks afterwards and they said they emailed saying they needed more documentation. Email was in spam folder for whatever reason. They needed the actual blue water mark score sheet and some other legal documents. Well I email them the legal documents and never heard a response back from them. I ended up having to call a week later, only for them to FINALLY check their email and retrieve the documentation that I sent them. I mailed the score sheet to them, and of course now by this point I am calling everyday to check the status to make sure they are doing their due diligence. I call and they said they are going to finally submit the legal documentation to the board today, after they had it sitting on their desk for a week. Then proceed to tell me that they don't just mail out licenses that I will have to request it. This is new information as no one told me this the 4-5 times that I called and spoke with them on the phone. Their excuse, oh she doesn't work in this department so she wouldn't know. Excuse me if she doesn't then why is she answering the phone and giving out false information. So now its the waiting game for the board to review these documents. I will be calling again tomorrow, and the day after that so forth and so on. It's like having to hold a childs hand to make sure that they are doing what they are supposed to be doing. Their jobs.

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