Susan Long

Review of Lacy Veterinary Clinic

My healthy active small poodle Izzy ( who is my yo...

My healthy active small poodle Izzy ( who is my young granddaughters companion after her mother passed) received her annual shots and flea treatment at Lacys. The next morning Izzy is barely responding. My granddaughter is devastated. I realized it was most likely a reaction since she was perfectly healthy prior to the treatment. I rushed her up to Lacy clinic and was waiting outside when the doors opened only to be told "I could pay for an emergency visit and they would see her now or they could fit me in after 9 at a charge"!!! I took Izzy home and called another vet clinic to see if I could bring her in. The lady said please hold for a moment and put the vet himself on the phone! The vet told me probable cause of Izzys condition, exactly what to expect and what I could do to help Izzy get better...at no charge!!! I dont mind paying a fee, I realized it was most likely a reaction, I just dont like the idea money was the main concern with them. My main concern is my granddaughter and her Izzy. As a medical professional (but I'm no Vet) I would tend to the situation immediately and money would not be priority. I like to work with staff who shares the values. Maybe I'm wrong but I would not recommend this clinic.