Hi. I am contacting the BBB, the CNAC actual bank,...

Hi. I am contacting the BBB, the CNAC actual bank, and the attorney general. I get that I'm past due on my payments, but to LIE to me and treat me like I m trash is uncalled for. When I call the office, James talks to me like I'm stupid! I asked him to stop running my card, and he replied well you sign up for auto pay . I ve read my contract, and no where in there does it say that I cannot remove auto pay. Since you drafted my card after I asked you not to, it caused me to be even deeper in debt. When someone says "do not call me" you should put them on a do not call list! So when someone says do not draft my card you should umm... I don't know NOT draft my card. I ve gotten the rudest voicemails, which I have saved! Voicemails telling me "If i dont hear from you by ((insert time)) I'm going to repo your car. YOU CAN'T DO THAT! That is threatening me! To text my phone and say you re in default and up for repo is rude and highly unprofessional! When I call the office and ask to speak with a manager, someone always wants to give me James, & he's one of the ones treating me like this. Of course, he sees no wrong in his cruel and unfair practices! Just the other day, Michelle called me and left me a voicemail saying Chelsey, this is michelle with cnac auto finance, you need to call me before 7pm or else i'm contacting the sheriff and reporting the vehicle stolen! Again you have until 7pm! Um hello! You have a gps on it! I signed a contract, so how did I steal it? James knows where it is, ya know, cause he lied and said he would have it picked up and fixed! Which guess what? He hasn't! SHOCKER! I have saved the voicemail and I will be sending it to CNAC finance myself, as well as the BBB, the attorney general, every single one of your managers! Obviously you all need collections practice training, like yesterday, because you are breaking the law. Google fair debt practices! I made well over 20 payments, (over $5,000) was NEVER late on the car payment, and the second i miss a payment afer I asked James to change my due dates, this is how i'm treated! Then, when I say come get the car, y all say you are going to garnish my check. Well if you cant help me fix it, because I cant afford a tow, you cant change my due date so I can make the payment on time, then how come you can tell me you will report it stolen, garnish my wages, and report my credit, but you aren't willing to do anything at all to help me. The car has been in the same spot since April, when James said he would have it picked up and looked at, so obvisouly your gps doesn't work! That i signed for when I got my car. That s funny, because your debit card machine does, because i signed a paper for auto pay.