Liam

Review of Hamilton Racing

As far as expectations go, its best you drop any y...

As far as expectations go, its best you drop any you have.

I'll start with the basic necessities any accommodation should have.

Cleanliness - None. The common room looked as though it hadn't been hovered in quite a while, The tables in that room needed a good scrub and a section of the carpet was what I can only describe as... Chewed. by what? I'll leave that too your imagination. On to the bedrooms. Not once while I stayed were the sheets, duvet cover or pillow case changed. Not once while I stayed was my room cleaned in any manner, whatsoever. The "kitchen". The kitchen had flies buzzing round from day one.. Need I say more? Showers and Toilets. The shower floor was flooded constantly and the toilets were despicable. The smell and state of the toilets on the few occasions i used them was attrocious.

Customer service - If only.. The rudeness of staff and the manager was appaling. Not only would they not listen to justified complaints of the people staying there, They would not perform tasks such as regular maintence or cleaning when rightly requested. The manager and staff rarely visited our part of the building and when they did, they would ignore and even have the audacity to complain about the customers wishing to speak to them.

Appliances - A dirty microwave, a regualr size fridge (with a very small freezer built in) and a kettle. Between more than 5 people, this becomes a problem. For us, it became a problem. They have a real kitchen which you cannot access and which was not open for service until the day of our departure. The food that is prepared in that kitchen isnt of great quality and is frankly overpriced for what it is. They have a washing machine which they charge you to use, and a tumble dryer which they charge you to use (which honestly doesnt even work properly as my clothes came out still soaked). Oh, and they also have a iron, which i did not have the pleasure of using.

Safety - There were no locks on the outside of bedroom cubicle doors (yes, you will be sleeping in a cubicle). They had a lockable wardrobe inside but it was very small, both height and width wise. There was a wasp's nest above the laundry room which was not removed until a day or two before our departure, This was a problem for some people as you could imagine. The bathroom and toilets were not kept in a sanitary condition.

Overall - I would never stay again and would go out of my way to let others know to avoid it. It really was that bad.