Felicia Harrison Review of UPMC Mercy
Overall a great hospital. My mom spent two months...
Overall a great hospital. My mom spent two months in this hospital and stayed on 4 different floors. The doctors are friendly and the nurses work hard. We experienced a few bumps in the road with the staff, but no hospital is perfect. The hospitals computerized system for patient care is outstanding. The hospital staff played a key role at keeping my mom healthy enough to recover from surgery and move on to therapy. I would recommend this hospital to friends and family.
The only reason the hospital does not receive the 5 stars is due to the excessive smoking at the main entrance. There is a sign that says no smoking but it is not enforced. I ve never seen a hospital with so many cigarette butts scattered around in the front of the hospital.
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