The door knob and deadbolt will not unlock from th...

The door knob and deadbolt will not unlock from the outside and the property manager says theyll get someone soon even tho the website says 24hr matienence... its been 2 weeks and still no functional door knob or locks for that matter. I'm currently unable to get into the apartment from the outside which means someone has to be home in order to let me in. In the midst of it not unlocking, the knob completely falls out of the door.. guess who had to replace it? Us, property manager gave us the knob and expected us to do it ourselves. Mind you she didnt give us a key for it and the deadbolt does not match the knob . The matienence guy was AT THE PROPERTY today and apparently our door knob wasnt on the list even tho we cant even lock the bottom and leave the house? We call beick and someone there says that it will be fixed today... well the matinence guy left so who's supposed to put the knob and new dead bolt on our door so we can actually get in???? Other than the complete safety issue this is and Bieck wanting us to do matinence now ???? What a joke. Stay far away from here.