inconsistent, irresponsible, sneaky, don't even th...

inconsistent, irresponsible, sneaky, don't even think about having them as your letting agency. They will only try to rip you off, will not take any responsibility on the condition of the properties, they will avoid in any possible way to fix anything, and when you'll get them to, it will be insufficient and months later.
Never again, even if it's the property of my dreams!