Rennie Carter

Review of Republic Services of Virginia

I'm definitely in the minority, but we've had this...

I'm definitely in the minority, but we've had this company for years (they bought out our previous smaller company quite a few years ago), we pay a neighborhood rate of $69 a quarter 2 trash pick ups a week and one single stream recycling pick up) and have NEVER had a bad experience. They have picked up chairs, cut up (but still fairly large) furniture, yard waste, whatever, with no additional charge. I did pay extra once for the pick up of a large couch, but isn't that to be expected? It's in the contract. Never missed a pick up except for the occasional blizzard and the guys have never been sloppy. I don't doubt folks have had issues with customer service, but we have never had to call them. I pay online and have never had a problem with that, either. I do pay on time, so...