Adam Gilbart

Review of InterContinental Montelucia Re...

I bought a weekend get a way for my manager. There...

I bought a weekend get a way for my manager. There was some miscommunication upon check in which lead to a problem with billing. James, the on shift manager, really had no interest in trying to help. Didn't try to make it better in any way. The hotel is nice but the customer service needs a lot of workj!