Camille Horvath

Review of Abel Tasman Aquataxi

I live here in NZ and love the Able Tasman Nationa...

I live here in NZ and love the Able Tasman National Park. I frequently take visitors here and recommend travelers I work with to visit. I booked a trip with Aqua Taxi to take my parents on the swing bridge hike. We were given 3 hours to do the whole hike (11:30 when the boat drops you off to 2:30 when the boat picks you up) The hike was gorgeous but we didn t make it to the crossing point (Torrent Bay) before high tide and had to take the long walk around the Bay. This pretty much garenteeing that we would miss our Boat at 2:30. When we finally got to the pick up point on Anchorage Bay we were informed by Aqua Taxi that the current boat didn t have space for us and we needed to pay another company to take us back. Which we did. But this begs the question as to why I just didn t book with another company that has room for all the people it brings out to the park? I paid Aqua taxi to bring us in and take us out. They never said we will only take you back if you can complete the hike in 3 hours (the route we had to take advertised that it took 4 hours). When I called the next day they refused to refund the return trip we weren t able to take. I would recommend that anyone not able to run through this beautiful hike or not wanting to wade through the water at the Torrent Bay crossing NOT book with Aqua Taxi. They might not get you home.