Shawn Leatherman

Review of iCRco, Inc.

Been using ICRCO for the last 7 years. Recently fo...

Been using ICRCO for the last 7 years. Recently forced by the company to upgrade our server for $3k and $1k for support. Since that time, over 3 months, we have had nothing but issues. They initially sent our server to the wrong address, twice, and when we finally did get it, they didn't include the dongle to allow for proper installation. After finally getting the dongle, it has been multiple additional issues with server not connecting correctly, the AET sends not working, Clarity PACS not allowing us to send or export our films, and interfacing with PostureRay not working correctly. Over and over ICRCO support has no answers for us, or an answer that only works for a few days. I even had to pay my own IT guys $3K to deal with the issues and the problems continue which have horrible effects on the proper running of our business and patient care. Once again, waiting on ICRCO tech support again because we cannot send films. Stay away.