The service dept is staffed by Mellinials who have...

The service dept is staffed by Mellinials who have no concept of hard work, good customer service or what it means to own and drive a BMW. Everytime I have been in there, these kids are rushy and really don't seem to want to help. You have to explain things over and over until they understand, largely because they are not paying attention to you when you speak to them. Forget talking to a "guru". Most of them have no idea what they are talking about. I found the internet more useful for many of my questions. My experience at Schomp BMW leaves me questioning if I will buy another when I'm ready to trade this one in. Super disappointing.