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Gisela Lozano

4 years ago

First time here and the worst service I have ever ...

First time here and the worst service I have ever received in a hospital plus the unprofessional nurses. The nurse was staying to swap my 4 year old daughter s nose for a cov test. My daughter was scared I just ask for a minute to explain my daughter the process and Heydi rolled her eyes. I said there is no need for that. When I had my daughter ready it was less than a minute by the way she just walk away I even told her she is ready holding both of my daughter s arms and she just ignore me and walk away she denied the service to my daughter. Very very unprofessional and unkind.

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