Thomas Mitchell

Review of Norrell Services

My service tech was Jessie Clark. He could not hav...

My service tech was Jessie Clark. He could not have been more personable and polite. He was unable to complete repairs the first day due to having to order a part, but was prompt in returning and completing the job. He spoke with and treated my mother like he knew her personally and not just a customer. He also was great with my two dogs who can be quite difficult with strangers. My chihuahua isn't aggressive, but can be really grumpy with new people, but Jessie was so good around him, he actually allowed your tech to pet him. I think very highly of my two dogs, and when someone treats them as though they were their own dog, I hold that in high regard. I don't know if these reviews will reflect on his work records, but he deserves recognition for both his work and the way he conducted himself around my mother and my two dogs.