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My 2007 Mitsubishi Truck was taken into Sport Durs...

My 2007 Mitsubishi Truck was taken into Sport Durst by Service Advisor Corretta Miller July 29, 2021. She contacted me stating the truck needed a FCM and that Mitsubishi no longer made the part. That I would have to research and find the part myself and they would install it. Three days later I found the part and Called Ms Miller and informed her it would take 7-10 day to receive. I received the part Aug 19, 2021 took it on that same day to Ms Miller. She contacted me 4 days later stating my vehicle was ready. I arrived to pick up my truck, after she corrected the over billing of 1hr labor, I paid the bill. She then walked me to my truck, I immediately notice the obvious that my black hardtop Tonneau was gone, railings were bent and struts broken off. She never acknowledged that cover missing nor did she acknowledge the damage until I asked for a so called manager which she called Brian Yates. He was so sorry, he never came out to my truck, just said they would review security tape and get back with me. Never heard back from anyone on them replacing my Cover.
So much for making it RIGHT for the good of good customer RELATIONS!

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