J
Justin Bernaiche Review of RockAuto, LLC
I would just like to share the experience I had wi...
I would just like to share the experience I had with rockauto. I paid 18$ extra for expidited shipping. I received an email from rockauto confirming a Feb 18th delivery. I did not receive my part today Feb 18th. I called rockauto I spoke with customer service supervisor Adam. Adam advised me he would not refund the money and he assured me that he made the decision on behalf of rock auto and assured me there was no one else I could speak with. He refused to refund the shipping and hung up the phone . I wasn't even upset about not receiving my part I just asked for a refund on the expidited shipping. I would strongly reconsider buying anything from this company
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