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It's sad when you can't talk to ANYONE at certain ...

It's sad when you can't talk to ANYONE at certain locations (Northwest and Downtown) regarding a credit (money, NOT financial aid) that is on your account that NEEDS to be APPLIED to a class. The SMDH moment is that I have been trying to get this taken care of since DECEMBER 2020. This district has added late fees to make matters worse.
To answer any dumb questions, YES, I have left messages, went to the campus, spoke to a REAL person only to be told, It's not their department and I NEED to see someone else. Each person I am sent to states that I have to do XYZ, well XYZ has been done and still NEVER the Correct person or Department.

Everyone that has LOOKED at the information can SEE their is a CREDIT of OVERPAYMENTS. This NEEDS to be taken care of ASAP.

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