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One star because I can't go lower. I have bought o...

One star because I can't go lower. I have bought or went with others to help buy cars at least a dozen times and I have never dealt with more unprofessional people in my life. Constantly pushing to buy the car. Not listening to what we were saying, then saying we never said that.

We called to say we we're looking for a truck or SUV that can haul at least 8000 lbs. Then set an appointment. And first off there is nowhere to park! You want people buying a new car but you don't have a place for your customers to park at to look at a new car! Then when we go there he brought up 1 truck and we liked it but didn't want to buy the first car we looked at so we asked to see some more. They did not show us anything just looked at their computer and said "We don't have anything like this. We are giving you such a deal. We can send you over to look at financing." Then we got sent to financing. Never looked at another car and when we asked questions he would just beat around the bush for a minute and not answer the question. When I asked about accidents he said I'll get the Carfax for you later. I never saw the Carfax and why would I want to go to financing before seeing it? We had to leave and come back so we did the next day. That day we made an appointment and he showed up 15 minutes late. Didn't apologize. Then sent us over to financing. We said we still had questions. He said we could talk about it with the finance manager. So we went over and waited to talk to him. We went in and he was like okay here are the papers for you to sign. We were like okay? What did the bank send back? Well we only heard from one place. How much is our payment? Its more than we planned by about $75 a month. Well weren't planning on buying today anyways. We wanted to talk more and we were just brought here. We never got to see a second car. Never got our questions answered. And the financer literally laughed at us and said you won't get a better deal on this car. We worked hard to get you this deal. We won't get you another deal if you come back later. Then told us to go back to the dealer. And he was mad and this is basically what he said "You never said you had questions or wanted to see something else. Where did we miscommunicate? You are missing out on a good deal. We worked hard to work this deal out for you. Whatever your loss good luck. This car will be gone by the time you change your mind."

Seriously so unprofessional! Learn to listen and get some manners! Also i'om sorry you worked on a deal for us, I mean it's only YOUR JOB! I will not come back and no I will not call to talk about your bad service because I doubt it will be better. I DO NOT recommend this dealership. I DO HIGHLY recommend Feeny they have always been amazing and professional and never pushed.

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