Michael Pribnow

Review of The Normandie hotel

Easily one of the worst experiences with hotels I'...

Easily one of the worst experiences with hotels I've ever had, coming from someone who lives out of hotels. The customer service when the room keys stopped working was 30min+. People were quite literally yelling in the hallways until approximately 1am. If you're on the 2nd floor you get the privlidge of getting to hear people in the bar talking and yelling until bar close. Don't like it and want to sleep? The people that work here don't care. Parking is impossible, so you get the privilege of paying 35 bucks a night to park valet, no option, unless you're willing to walk 2 or more miles. The valet damaged my rental car by curbing it, so rash on the wheels, but they're not responsible... So if you stay here you WILL pay several hundred more to the rental company. There is no insulation in the walls so you'll hear everything. The people that were in my room smoked, but it's a non smoking hotel, so if you have allergies and asked to be moved, you can go screw yourself according to the staff here. If you want a great example of terrible customer service come here. If you want a hotel that you don't hate with every fiber of your exhausted being, go somewhere else. This is the first establishment that I've ever reviewed online, so I hope I convey my frustration and anger of this horrible place in these words. Don't go here. Ever. Find another hotel. Like a motel 7, where you can sleep at night. Or in your car, where this hotel can't get to your car to damage it. Anywhere else.