Service by my massage therapist at Reve was great;...

Service by my massage therapist at Reve was great; however, let me share my front desk experience. I had a promotional service done in October. My bill was $72. I asked to tip 30% of the $72 charge because of the promotion to ensure she received an adequate tip. They don't let you see or touch anything, so it wasn't til I checked my credit card statement that I saw they gave over a $34 tip. About 50% once you take out the covid service charge. I went two days later for my eyebrows. Tipped 20% and again they rounded up without asking and gave greater than a 20% tip. I would likely be apalled if I saw an itemized list of expenses from August. I treated three other ladies and myself to a half spa day and gave a generous percentage tip again. I would hate to see how much I was actually tipping because I'm certain it was higher than I authorized. I've spent a small fortune there this year and do not plan to go back because of the unauthorized up charges and lack of transparency.