Angela Hanekamp

Review of Huron Valley Glass

The only reason it has one star is because it has ...

The only reason it has one star is because it has to.. I normally go to a different dealership but I thought I would try a different service department. I told them I did not need my tires rotated, they let me know that the cost was only $3 additional. I assured them that I didn't need it because I had my tires from another location and they had just been rotated. (Other company told me to not have them rotated too often or could void warranty on my tires).

They rotated the tires anyways, and when I protested, they practically patted me on the head and told me all was fine. The service guy also didn't add the coupon right away, said he forgot. He did add the coupon after, but this whole experience made me feel like I wasn't being heard at the dealership. Don't know if it was because I was a woman, or they just didn't care.