David Haines

Review of Irwin Mitchell

An absolutely abysmal experience. I spent 2 years ...

An absolutely abysmal experience. I spent 2 years and a few thousand pounds trying to get what should have been a relatively straightforward divorce across the line, and had the misfortune of having Zoe Round supposedly representing me. I was repeatedly asked the same questions around and around in a loop, to which answers had already been given and all this managed to do was to generate a bill every quarter for the company. The impression I got was that she really had no oversight over what she had already done or needed to do. She does not take instruction, and is completely indifferent to what the client is actually saying. There may be some very good legal representatives in this company, unfortunately I did not have the luck of having one of them. There are good and bad in every profession and I would suggest vetting your legal representation for transparency and the ability to get the job across the line, as for this experience it was absolutely a waste of time and money. Moved on to a lawyer who has the ability to get things done.

ADDENDUM - standard generic paste and post response from Irwin Mitchell, as per every other complaint of shabby service in their reviews. This is hardly surprising and does not constitute a solution to poor service. Please feel free to review this case material yourselves, take this as verbal consent given! I literally guarantee nothing happens with this. Once again, caveat emptor when dealing with this practice.