Vinay Gauba

Review of SpaceWays

I am utterly disappointed with the service. Firstl...

I am utterly disappointed with the service. Firstly, the site had an issue. The login page said my email was not registered which I got fixed by contacting the company via email. This initially caused a big delay in ordering my boxes back. The phone is always busy and email replies come no earlier than 2 days. I am a student and have 7 pieces stored with the company. I literally have all my stuff in the storage and while the company site says boxes will be delivered within 48 hours, the earliest date that I am getting (set the date 3 days ago) is 16th October 2015 which is totally unacceptable. That is literally 20 days. I literally have to waste money getting new essentials due to this huge delay and would not recommend this company unless I hear a quick reply and have my boxes back within this week. After many tries, managed to talk to a representative on the phone who gave a dry response by just saying that we only have the dates available on the email. There are other storage companies out there which have kept their promise and I expected the same from Spaceways!