They're nice, but hound you for information, and w...

They're nice, but hound you for information, and when you turn in ALL of the documents/paperwork required; they turn around and say they now need additional information "just to make sure". I get the feeling that they think I'm hiding info from them or that I'm trying to commit some kind of fraud for whatever reason, and I don't appreciate that when I've been honest and forthcoming throughout my entire application process. The process of trying to get assistance through them is very, very frustrating and time consuming.